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Which of the following is not true about direct marketing?1 pointIt aims to determine marketing communication based on past purchasesThe individual customer is the unit of analysisIt determines and leverages combined customer valueIt allows companies to know who their customers are and what they buy4.Question 4

Question

Which of the following is not true about direct marketing?1 pointIt aims to determine marketing communication based on past purchasesThe individual customer is the unit of analysisIt determines and leverages combined customer valueIt allows companies to know who their customers are and what they buy4.Question 4

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Solution

The statement "It determines and leverages combined customer value" is not true about direct marketing.

Direct marketing is a form of advertising where organizations communicate directly to customers through a variety of media including cell phone text messaging, email, websites, online adverts, database marketing, fliers, catalog distribution, promotional letters, and targeted television, newspaper, and magazine advertisements, as well as outdoor advertising.

While it does aim to determine marketing communication based on past purchases, focuses on the individual customer as the unit of analysis, and allows companies to know who their customers are and what they buy, it does not inherently determine and leverage combined customer value. This is more related to customer relationship management and overall marketing strategy, which may include but is not limited to direct marketing.

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