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Multiple Select QuestionSelect all that applyRefer to Table 8.1 Services are characterized by which four things?Multiple select question.IntangibilityCustomizationPerishabilityQuantifiableInseparabilityViability

Question

Multiple Select QuestionSelect all that applyRefer to Table 8.1 Services are characterized by which four things?Multiple select question.IntangibilityCustomizationPerishabilityQuantifiableInseparabilityViability

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Solution

The four characteristics of services according to Table 8.1 are:

  1. Intangibility
  2. Customization
  3. Perishability
  4. Inseparability

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