Question 5An independent food truck vendor wants to grow its customer base. Which of the following is a specific business goal for this company? 1 pointWe want to increase our number of customers by 50% over the next 12 months. To do that, we will add two popular specials as standard menu items and introduce an efficient mobile payment kiosk. We want to increase the number of customers that we serve each year to increase our year-over-year revenue. To do that, we will sell more meals and make it easier for customers to pay. We want to increase our total number of customers this year. To do that, we will introduce more menu items and make it easier for customers to pay for their orders.We want to increase the number of meals we sell.

Question 5A company that makes a software product wants to grow their customer base. Which of the following is a specific business goal for this company?

Your food-based bike delivery app has recently set several new initiatives with the primary goal of optimising business value. Which of the following would not fit into this goal?Question 9Select one:a.Encourage self-managed teamsb.Increase profit marginsc.Use short learning and decision-making cyclesd.Incorporate new technology

A startup has been offering a food delivery service, but they are struggling to attract and retain customers. What action should they consider to achieve Product-Market Fit?*1 pointExpand the service to more citiesImprove delivery speed and efficiencyContinue the current marketing strategyRefine the service based on customer feedback

Goals of Project:Increase revenue by 15% in the first six monthsIncrease visitor time on the website by 10% in the first three monthsIncrease customer email collection by 50% in the first 12 monthsExpand online ordering to four third-party delivery platforms in the first three monthsResolve all urgent technical issues reported by customers in the first three monthsDeliverables:Digital photograph collection of food and business locationOnline content archive, including written content and existing graphics/mediaOnline ordering embedded in the landing pageOnline ordering loyalty programAvailable on third-party delivery platforms (e.g., Uber Eats, Postmates, DoorDash, and GrubHub)Staff training on new ordering processScope and Exclusion:In-scope: New design of websiteAdd new photos to websiteAdd rewritten and new content to websiteOnline ordering functionality and payment optionsStaff trainingInformation and content for third-party delivery platformsOut-of-scope: Social media managementRebranding of the company logo and colorsImplementing online chatOnline-only menuBenefits and CostsBenefits: New options for customers to order foodIncrease in sales through this new medium of online orderingPersuade more customers to purchase food with better quality photos and copyIncrease search engine rankings with website improvementsGrow email list from opt-ins to online promotionsIncrease online awareness through third-party delivery platformsCosts: Website designer: $6,500Photographer: $1,000Staff training: $2501 pointI’ve reviewed the charter!4.Question 4As a project manager overseeing the launch of the website redesign, use the strategies outlined in question two and the charter above to write at least five tasks for the project.1 point

Required informationSkip to questionScaling-Up an Up-Scale Customer Furniture Business This activity is important because there are many different types of businesses that must consider how to manage their operations. This activity highlights the challenges faced by a small customer furniture business in trying to produce enough supply to meet the growing customer demand. Supply is defined as the number of products that businesses are willing to sell at different prices at a specific time. Demand represents the number of goods and services that consumers are willing to buy at different prices at a specific time. In this example, the demand for a product has surpassed a company’s ability to supply the product, and the owner must decide how to manage operations to produce more supply. The goal of this exercise is to demonstrate your understanding of operations management, including planning operations systems and managing the supply chain. Read the case and then answer the questions that follow. Bruce could only attribute his company’s success to luck. His business started as a side project to sell handmade dining room sets at a local farmer’s market. He had created a special finish made from a mixture of varnish and oils and finished in a high temperature in a special industrial oven. The furniture had a unique look, and he originally pursued the business in his spare time. Partially due to Bruce’s gregarious personality, and partially due to a featured article in a local design magazine, Bruce’s furniture was in high-demand by regional customers and was starting to get requests from national and international designers. He could charge more and service custom orders for international clients, but he also wanted to be able to provide affordable furniture to local customers. After all, it was the loyalty of local customers and designers that built his business, and he wanted to be able to continue to fulfill their needs. He found himself embarrassingly behind in order fulfillment. That is, during the summer months when there were frequent orders from individuals seeing his work at the Farmer’s Market, he hated to turn down business. He found himself taking as many orders as he could, then being unable to deliver on his estimated times for completion. Bruce hired a team of craftsman so that he could produce more furniture, but still found himself unable to meet demand. The craftsman were in short supply – he needed individuals who were able to lift heavy equipment and pieces, but also able to do the delicate work necessary to complete the furniture. While he was able to find capable people, many of them needed extensive training in carpentry and woodwork, especially to complete the breadth of tasks necessary to see a piece of furniture built from beginning to end. In addition, Bruce felt like he had to have complete oversight of the purchasing process. For the process to work, it was necessary that the right types of varnishes be paired with the accurate types of wood. Bruce had trouble making sure that he had the supplies he needed so that his craftsman could move quickly on fulfilling orders. Bruce was grateful for the popularity of the furniture he produced but struggled with how to create enough supply to meet his customers' demand.Bruce noticed that the new craftsmen were beginning to understand how to do each process but appeared to be unsure of the order of the processes for different types of furniture. Bruce should engage in which of the following components of operations management?Multiple Choiceschedulingstandardizationroutingcustomizationjust-in-time inventory planning