Identify the steps involved in creating a fishbone (or cause-and-effect) diagram.1 pointDefine the problem, identify categories, brainstorm causes, and analyze the causesDefine the problem, identify categories, mitigate causes, and monitor feedbackDefine the problem, identify risks, mitigate causes, and analyze the causesDefine the problem, identify risks, brainstorm causes, and monitor feedback5.Question 5

You have created a comprehensive fishbone diagram with one effect and many causes. But it there are too many causes listed on it. Some of the causes can be easily changed but others require more information and others still are of no importance to solving the problem. Which method would best help reduce the number of causes. A. CXN – controllable, experimentation, noise B. ABC – activity-based cause reduction C. CMY – certain, maybe, not yet D. RYG – red (urgent), yellow or amber (significant), green (minor)

In a Cause and Effect Diagram, the terms Process, People, Measurement, Environment, Equipment, and Materials are most often associated with which of the following? Categories of the effect Categories of major causes Assignable causes The head of the fish

Cause-and-Effect diagrams are used to illustrate how various factors might link to potential problems or effects. They are also called:2 Marks

Which of the following is normally conducted before creating a Fishbone diagram?1. Brainstorming session2. Check sheets3. Sigma level calculation4. Balanced scorecard

Use the graph to answer the questions.1. Which variable is considered the cause in the cause-and-effect relationship? Blank 1 Question 52. Which variable will be the effect in the cause-and-effect relationship? Blank 2 Question 53. Which variable is the independent variable? Blank 3 Question 54. Which variable is the dependent variable? Blank 4 Question 5