Dear Luna and AnnieThank you for your email.I am most concerned that Evan is not quite being truthful when speaking with his parents.As I wrote to you yesterday, Evan has been unwell. He vomited on Tuesday evening and vomited again yesterday morning and I had to take this seriously. Vomiting, especially if from overeating, is not a reason to go to a medical facility. Vomiting twice suggests something more than overeating. Even with a non-serious stomach bug, many of my staff are trained first aiders and know how to deal with this: limit food, rest and take plenty of water. He was rather clammy and hot and I, a trained first aider, felt that he could not go on yesterday's trip for his own health and well-being. It was a very hot day and I am sure that you agree that it would have been cruel and irresponsible to take a sick child for a long day out in high temperatures. I also have to consider 90 other students and my staff and did not want Evan to share any germs in the close confines of the coach. Evan rested in his room and his House Parent kept an eye on him. We made sure that Evan had plenty of water and he was given a packed lunch. The food from the packed lunch was spaced out to give his stomach the opportunity to digest it and to try to prevent more vomiting. I have noticed that Evan has a tendency to eat a lot of food very quickly which is why we spaced the food out.I can assure you that Evan was not left alone without any food. He knew that his House Parent was in the lounge and that he could ask him for more food if he was hungry. There are always snacks in the houses and students know where to find them. Even said he felt better yesterday evening and joined the other students for dinner. I personally saw him eat a large amount of rich food (a big bowl of pasta carbonara and a hamburger) and I had to tell him to slow down. At breakfast today, he also enjoyed a large meal so I can assure you that he has access to far more than 'basic meals.'Evan was originally placed in the theatre class as this is what was requested on his application. We informed the students about their focus classes for the week and Even approached our Activity Manager and asked to change from the theatre option and into football, which was his second choice in any case. As you know, we guarantee first or second choices but are flexible if students request changes when they are here. I have just spoken to Evan and he now says that he would now like to do the theatre option so we will move him again.Our nurse is available in the mornings of Monday, Tuesday, Thursday and Friday. Evan was taken to the nurse today and she called me after the visit. She said that Evan is fine today but may have picked up a slight stomach bug and was dehydrated. She suggests that he controls his eating, tries to eat some lighter options and drinks lots of water. We will endeavour to make sure he does.Please be assured that we take students' welfare extremely seriously, which is why Evan needed to rest rather than join the trip, why we are keeping an eye on him and why we make sure ALL students have access to sufficient food.Kind regardsElizabeth
Question
Dear Luna and AnnieThank you for your email.I am most concerned that Evan is not quite being truthful when speaking with his parents.As I wrote to you yesterday, Evan has been unwell. He vomited on Tuesday evening and vomited again yesterday morning and I had to take this seriously. Vomiting, especially if from overeating, is not a reason to go to a medical facility. Vomiting twice suggests something more than overeating. Even with a non-serious stomach bug, many of my staff are trained first aiders and know how to deal with this: limit food, rest and take plenty of water. He was rather clammy and hot and I, a trained first aider, felt that he could not go on yesterday's trip for his own health and well-being. It was a very hot day and I am sure that you agree that it would have been cruel and irresponsible to take a sick child for a long day out in high temperatures. I also have to consider 90 other students and my staff and did not want Evan to share any germs in the close confines of the coach. Evan rested in his room and his House Parent kept an eye on him. We made sure that Evan had plenty of water and he was given a packed lunch. The food from the packed lunch was spaced out to give his stomach the opportunity to digest it and to try to prevent more vomiting. I have noticed that Evan has a tendency to eat a lot of food very quickly which is why we spaced the food out.I can assure you that Evan was not left alone without any food. He knew that his House Parent was in the lounge and that he could ask him for more food if he was hungry. There are always snacks in the houses and students know where to find them. Even said he felt better yesterday evening and joined the other students for dinner. I personally saw him eat a large amount of rich food (a big bowl of pasta carbonara and a hamburger) and I had to tell him to slow down. At breakfast today, he also enjoyed a large meal so I can assure you that he has access to far more than 'basic meals.'Evan was originally placed in the theatre class as this is what was requested on his application. We informed the students about their focus classes for the week and Even approached our Activity Manager and asked to change from the theatre option and into football, which was his second choice in any case. As you know, we guarantee first or second choices but are flexible if students request changes when they are here. I have just spoken to Evan and he now says that he would now like to do the theatre option so we will move him again.Our nurse is available in the mornings of Monday, Tuesday, Thursday and Friday. Evan was taken to the nurse today and she called me after the visit. She said that Evan is fine today but may have picked up a slight stomach bug and was dehydrated. She suggests that he controls his eating, tries to eat some lighter options and drinks lots of water. We will endeavour to make sure he does.Please be assured that we take students' welfare extremely seriously, which is why Evan needed to rest rather than join the trip, why we are keeping an eye on him and why we make sure ALL students have access to sufficient food.Kind regardsElizabeth
Solution
Dear Elizabeth,
Thank you for your detailed email regarding Evan's health and well-being. We appreciate your concern and the steps you have taken to ensure his comfort and recovery.
We understand the seriousness of the situation and agree that it was best for Evan to rest instead of joining the trip. We are relieved to know that he was under the care of a trained first aider and that his House Parent was available for any needs.
We are also glad to hear that Evan has been eating well and that he has access to more than just 'basic meals.' We will remind him to control his eating and to hydrate regularly.
Regarding the focus classes, we appreciate your flexibility in accommodating Evan's requests. We understand that he initially chose the theatre class and then requested to change to football. We support his decision to return to the theatre option and trust that he will enjoy it.
We are reassured by the nurse's assessment and her advice for Evan to control his eating, choose lighter options, and drink lots of water. We trust that you will continue to monitor his health and well-being.
Thank you again for your care and attention to Evan's needs. We appreciate your commitment to the welfare of all students.
Best regards, Luna and Annie
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