Which statements about employee engagement are true? (Choose every correct answer.)Multiple select question.Employee psychological well-being tends to increase customer satisfaction.Employee engagement tends to improve corporate-level financial performance.There is no relationship between employee performance and corporate-level financial performance.Employee physical well-being tends to decrease customer satisfaction.
Question
Which statements about employee engagement are true? (Choose every correct answer.)Multiple select question.Employee psychological well-being tends to increase customer satisfaction.Employee engagement tends to improve corporate-level financial performance.There is no relationship between employee performance and corporate-level financial performance.Employee physical well-being tends to decrease customer satisfaction.
Solution
The correct statements about employee engagement are:
- Employee psychological well-being tends to increase customer satisfaction.
- Employee engagement tends to improve corporate-level financial performance.
The statement "There is no relationship between employee performance and corporate-level financial performance." is incorrect because there is a strong correlation between employee performance and corporate-level financial performance.
The statement "Employee physical well-being tends to decrease customer satisfaction." is also incorrect. In fact, employee physical well-being can increase customer satisfaction as employees who are physically well are more likely to be productive and provide better service.
Similar Questions
Which statements about companies with highly engaged employees are true, according to Gallup? (Choose every correct answer.)Multiple select question.They have depleting organizational climates.They are more productive.They are more profitable.They have fewer customers.
What interventions are managers advised to adopt to increase employee engagement? (Choose every correct answer.)Multiple select question.Leadership trainingJob resource buildingHealth promotionPsychoanalytic counseling
Which of these statements about employee engagement is true according to Dale Carnegie’s Training study?
Which situational factors can reduce employee engagement? (Choose every correct answer.)Multiple select question.A job that offers little varietyThe presence of stressorsInspiring organizational climatePositive psychological capital
Which of the following is NOT a driver of employee engagement?Select one:a.Health and wellness plansb.Effective leadershipc.Regular paycheckd.Time management tools
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