Service Level Agreements (SLAs) are mutually agreed by the client (customer) and cloud service provider (CSP) at the beginning. With respect to SLAs, what are the views that SLAs provide? a. Customer Point of View b. CSP Point of View c. Both Customer and CSP Point of View d. Neither Customer nor CSP Point of View

A customer-based Service Level Agreement structure includes:A An SLA covering all Customer groups and all the services they useB SLAs for each service that are Customer-focused and written in business languageC An SLA for each service type, covering all those Customer groups that use thatServiceD An SLA with each individual Customer group, covering all of the services they use

ccording to the shared responsibility model, which cloud service type places the most responsibility on the customer? Infrastructure as a Service (IaaS)Software as a Service (SaaS)Platform as a Service (PaaS)

The cloud computing service model in which a provider’s applications run on a cloud infrastructure and the consumer does not manage or control the underlying infrastructure is known as:1 pointInfrastructure as a Service (IAAS)Software as a Service (SAAS)Platform as a Service (PAAS)Identity as a Service (IDAAS)

Data security and client authentication is an issue in which of the following cloud service models?? a. SaaS b. SaaS and PaaS c. IaaS d. All of them

Which common cloud service model offers the customer the most control of the cloud environment?Software as a service (SaaS)Lunch as a service (LaaS)Infrastructure as a service (IaaS)Platform as a service (PaaS)