What is an example of unprofessional behavior in an email?Group of answer choicesProviding very short notice for time offRequesting more information about a projectPlanning aheadRequesting a deadline extension

Complaints often conceal an unspoken request.Group of answer choicesTrueFalse

How should professional response emails be composed?ACalmly and professionallyBWithout consideration for the recipient's concernsCAs unprofessionally as possible

"Hi Zainab, Thanks for your collaboration on this project. My team only responds to emails on Fridays at 12:00pm. We believe that is the best time to interact with clients and outside partners. Your company should also adopt this policy because it is a very good one. Cheers,Dante" What is the most prominent mistake Dante is making here the above email?Group of answer choicesExpressing unfiltered emotions toward outside partnerProviding too much information to outside organisationMaking assumptions that other parties follow the same routineShowing no gratitude to outside partner

Decide how to best respond to the scenario using the choices provided.Statements Take no actionDelay until a future dateEscalate to your leaderAssign to someone on your teamAddress it yourselfA worker emails you because they feel they are being treated unfairly by their manager. (30 minutes)

A term applied to emails in which they are sent as both unsolicited and in bulk.Group of answer choicesSharedSpamViralGroup