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Hi Luna I just wanted to let you know that I am not very happy with how my lesson finished with Phoebe Wang today. She turned off her camera at the end of the lesson when she was doing some written work. Towards the end of the lesson I asked her to read to me what she had written so far. She didn’t respond despite me also writing in the chat box. She then left the lesson without responding or saying goodbye. I understand she may be a little bored of having English lessons but she has produced some good written work. She does now need to spend the next week doing exam practice. Kind regards Stephanie 英文回复Stephanie会跟Phoebe反馈情况

Question

Hi Luna

I just wanted to let you know that I am not very happy with how my lesson finished with Phoebe Wang today. She turned off her camera at the end of the lesson when she was doing some written work. Towards the end of the lesson I asked her to read to me what she had written so far. She didn’t respond despite me also writing in the chat box. She then left the lesson without responding or saying goodbye.

I understand she may be a little bored of having English lessons but she has produced some good written work. She does now need to spend the next week doing exam practice.

Kind regards Stephanie

英文回复Stephanie会跟Phoebe反馈情况

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Solution

Dear Stephanie,

I'm sorry to hear about your experience with Phoebe Wang today. It's important that all our students are engaged and respectful during their lessons. I will definitely bring this to Phoebe's attention and remind her of the importance of communication during lessons, especially as she is now moving into exam practice.

Thank you for your understanding and patience. We appreciate your efforts in helping Phoebe improve her English skills.

Kind regards, [Your Name]

This problem has been solved

Similar Questions

Hi Luna Thank you for your email regarding Phoebe Wang. I don’t have availability to start this week but I could do Tuesday and Wednesday next week (9th and 10th July). Because I have had a number of lessons postponed to the week of 22nd July, I am also happy to teach Phoebe Monday-Wednesday that week (22nd July-24th July) if that is convenient. Kind regards Stephanie 用英文呢回复Stephanie:感谢答应为Phoebe补课!我已经按照您的时间更改课表,请回复确认,谢谢!另外请确认一下Zoom的链接是否有改变?

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