Avoiding disputes or refraining from direct confrontation with conflict issues in a formal or public sphere has been found to be a prevailing mode of conflict management by members of majority groups. (CSLO 2, CSLO 3)Group of answer choicesTrueFalse

According to Reid, conflict in groups is normal and inevitable. All of the following are conflict management strategies except: A. deal in the here-and-now B. adhere to manualized curriculum C. remain non-defensive D. establish norms

The conflict facilitator must be:Group of answer choicesa skilled mediatorcreative in finding solutionsknowledgeable in conflict managementAll of the above

Which conflict management style involves intentionally staying away from the conflict? Collaborative. Competing. Avoiding. Compromising.

What strategy is most effective in the later stages of resolving a conflict, regardless of its cause? Group of answer choicesbacking up to common groundstating all points of viewstating the problemrecognizing your own internal conflict

When conflict arises in a group, it is best dealt with... A. outside of the group B. in meetings with all individual group members C. in the here and now of the group process D. only between member and leader