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As a systems engineer for a large retail corporation, you have filled out a change order form to replace the laptop computers that sales reps use on the road with business tablets that are much more durable, provide both touch and keyboard options, and are more portable and easier to use when working with clients. The request has been forwarded to the change board, which is reviewing the change order form with you. One of the board members asks if this change will impact plans to move more of the business online to reach customers directly. Which of the following questions does the board member really want answered? answer What is the scope of the requested change? How does this change fit with company's current strategic focus? What are the desired outcomes? What are the desired deliverables?

Question

As a systems engineer for a large retail corporation, you have filled out a change order form to replace the laptop computers that sales reps use on the road with business tablets that are much more durable, provide both touch and keyboard options, and are more portable and easier to use when working with clients.

The request has been forwarded to the change board, which is reviewing the change order form with you. One of the board members asks if this change will impact plans to move more of the business online to reach customers directly.

Which of the following questions does the board member really want answered?

answer

What is the scope of the requested change?

How does this change fit with company's current strategic focus?

What are the desired outcomes?

What are the desired deliverables?

...expand
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Solution

The board member is essentially asking, "How does this change fit with the company's current strategic focus?" They want to understand how the proposed change to business tablets will align with the company's ongoing plans to expand their online presence and direct customer engagement.

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