Characteristics of MBO includes which of the following?: Question 8Answer a. Systematic and organized approach b. Aims to improve employee morale c. It improves communication by centralizes decision making d. Used by managers to track their best customers Please select one answer
Question
Characteristics of MBO includes which of the following?: Question 8Answer
a. Systematic and organized approach
b. Aims to improve employee morale
c. It improves communication by centralizes decision making
d. Used by managers to track their best customers Please select one answer
Solution
The characteristics of Management by Objectives (MBO) include:
a. Systematic and organized approach: Yes, MBO is a systematic and organized approach where managers and employees set objectives and goals together.
b. Aims to improve employee morale: Yes, MBO aims to improve employee morale by involving them in the decision-making process and giving them a sense of ownership and responsibility.
c. It improves communication by centralizes decision making: No, MBO actually decentralizes decision making. It improves communication by encouraging regular feedback and discussion between managers and employees.
d. Used by managers to track their best customers: No, MBO is not typically used for tracking customers. It is a management technique used for setting and tracking objectives within an organization.
So, the correct answer would be a combination of options a and b.
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