Question 1Tips5 ptsAn employee who was more worried about having a safe work environment and a financially sound pension plan than anything else would be most concerned with which of the needs in Maslow's hierarchy of needs?Group of answer choicessafety needsphysiological needssocial needsself-actualization needsesteem needs Flag question: Question 2Question 2Tips5 ptsAccording to Maslow, people need to feel secure, to be protected from physical harm, and to avoid the unexpected. These needs are called _____ needs.Group of answer choicesself-actualizationsafetybelongingpsychologicalphysiological Flag question: Question 3Question 3Tips5 ptsIn Maslow's theory, the need to belong to informal social groups both on and off the job is an example of _____ needs.Group of answer choicesphysiologicalesteemsecuritysocialself-actualization Flag question: Question 4Question 4Tips5 ptsBart Pietz works as a paramedic. Because he has just worked a plane crash and has been 20 hours without rest, he is extremely sleepy. Pietz needs to satisfy his _____ need.Group of answer choicesphysiologicalesteemsecuritysocialself-actualization Flag question: Question 5Question 5Tips5 ptsMany rock and roll fans believe that Jimi Hendrix was the best guitarist ever and that he stretched his ability to the utmost. According to Maslow's theory of need, Hendrix more than likely satisfied his _____ need.Group of answer choicesphysiologicalpsychologicalesteemself-actualizationrecognition Flag question: Question 6Question 6Tips5 ptsAccording to Theory X, workers _____ their work.Group of answer choicesenjoy the creative part oflike delegation and responsibility indislike every facet ofhave a strong attachment tohave strong positive feelings about Flag question: Question 7Question 7Tips5 ptsFourteen million office workers in the US have their online activities under constant surveillance, according to the Denver-based Privacy Foundation. Worldwide, it reckons the number of employees under such surveillance totals around 27 million people.According to the foundation's Workplace Surveillance Project the low cost of snooping technology is the main reason why employers are employing a _____approach to management.Group of answer choicesHerzbergTheory XTheory YTheory Zscientific management Flag question: Question 8Question 8Tips5 ptsSafeway Stores has installed dashboard computers in their trucks to monitor the delivery truck drivers as they work their routes. Safeway is checking on drivers to make sure they are working. This mistrust of employees derives from trust in the veracity of:Group of answer choicesthe Hawthorne effectthe Theory Z style of managementthe Theory X style of managementthe Theory Y style of managementscientific management Flag question: Question 9Question 9Tips5 ptsAn article on the health care industry revealed several assumptions that health care administrators have adopted during the last decade. The administrators assume their (1) employees have several interests other than work and will work only to the degree necessary. (2) employees will accept additional responsibilities only if they receive rewards, and (3) employees exhibit little loyalty and will leave employment for reasons that are in their short-term interest. These assumptions lead support to the _____ approach to management.Group of answer choicesthe Hawthorne effectthe Theory Z style of managementthe Theory X style of managementthe Theory Y style of managementscientific management Flag question: Question 10Question 10Tips5 ptsWes Johnston overheard his manager say, "Work is as natural as play, and workers seek more job responsibility." This statement supports:Group of answer choicesthe Hawthorne effectTheory X assumptionsTheory Y assumptionsTheory Z assumptionsthe hierarchy of needs Flag question: Question 11Question 11Tips5 ptsWhich of the following statements about Theory Z style of management is true?Group of answer choicesTheory Z style of management does not reflect U.S. culture.According to Theory Z, workers should be laid off whenever business is bad.According to Theory Z, decision making should be done by the individual not the group.Theory Z contains many elements from Japanese management.According to the Theory Z style of management, the responsibility for success or failure is shared by the group. Flag question: Question 12Question 12Tips5 ptsMotivation and maintenance factors are essential parts of a job-satisfier theory formulated by:Group of answer choicesAbraham MaslowFrederick TaylorElton MayoDouglas McGregorFrederick Herzberg Flag question: Question 13Question 13Tips5 ptsIn Herzberg's theory, salary is an example of a(n):Group of answer choicesjob satisfierself-actualizing factormotivating factoremployee-controlled factorhygiene factor Flag question: Question 14Question 14Tips5 ptsAccording to Herzberg, hygiene factors are:Group of answer choicesjob satisfierspotential job dissatisfiersmorale factorsmotivating factorsself-actualizing factors Flag question: Question 15Question 15Tips5 ptsAccording to Herzberg, to keep a worker satisfied or motivated, the manager should:Group of answer choicesgive longer lunch breakschange his or her supervisorgive recognition to employeegive the worker more vacation timegive the worker a raise