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Which of these can cause cultural misunderstanding during communication?A.Active listeningB.EmpathyC.Cultural biasD.Word choice

Question

Which of these can cause cultural misunderstanding during communication?A.Active listeningB.EmpathyC.Cultural biasD.Word choice

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Solution

The options that can cause cultural misunderstanding during communication are:

C. Cultural bias - This can cause misunderstanding as it involves having preconceived notions or stereotypes about other cultures. These biases can affect the way we interpret messages from people of those cultures, leading to misunderstandings.

D. Word choice - Different cultures may interpret certain words or phrases differently. If a word or phrase is used that is not familiar or is considered inappropriate in another culture, it can lead to misunderstanding.

Therefore, both C and D can cause cultural misunderstanding during communication.

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