Active listening requires skill and often practice. To actively listen, health professionals must:Question 1Answera.demonstrate respect.b.understand only emotions.c.summarise the context and ensure understanding.d.understand only words.Clear my choice
Question
Active listening requires skill and often practice. To actively listen, health professionals must:Question 1Answera.demonstrate respect.b.understand only emotions.c.summarise the context and ensure understanding.d.understand only words.Clear my choice
Solution
The correct answer is c. summarise the context and ensure understanding. Active listening involves not only hearing the words spoken by the patient, but also understanding the context in which they are spoken and ensuring that you have correctly understood the patient's message. This often involves summarizing what the patient has said and asking for clarification if necessary. While demonstrating respect (option a) is also important in any interaction with a patient, it is not specific to active listening. Understanding only emotions (option b) or only words (option d) would not constitute active listening, as it involves understanding the full context of the patient's message.
Similar Questions
Take a few moments to answer the following questions to help you summarise what you have learnt in this section. This will help you answer the upcoming assessment questions at the end of the unit.1. What is 'active listening'?a) The process of listening but never maintaining eye contactb) A technique that involves taking an interest in the other person and making them feel worthy, appreciated and respectedc) A technique which requires the counsellor to ask a variety of questionsd) The process of summarising what has just been said
Take a few moments to answer the following questions to help you summarise what you have learnt in this section. This will help you answer the upcoming assessment questions at the end of the unit.1. What is 'active listening'?
Active listening is the process of:Multiple choice question.decoding and interpreting verbal messages.listening to your counterpart while moving.recording a message in order to review its content later.listening to a communicator while multi-tasking.
In what situation is active listening particularly important?A.At a social functionB.When asking for helpC.In conflict resolutionD.When forming opinions
46. Why is active listening a must-have skill?*Because listening to one another generates new ideas.Because listening attentively has the ability to diffuse conflicts.Both A and BNone of the above
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