A manager sends a memo to notify his department of a new company policy. This is an example of ______ communication.Multiple choice question.horizontalinformalexternalvertical
Question
A manager sends a memo to notify his department of a new company policy. This is an example of ______ communication.Multiple choice question.horizontalinformalexternalvertical
Solution
This is an example of vertical communication. In a business context, vertical communication can occur in both directions - downward and upward. In this case, the manager (a higher level) is sending a memo (communicating) to his department (a lower level). This top-down communication is typically used for giving instructions, explaining policies and procedures, providing feedback, etc.
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