What is the name of the orientation of making ongoing, small, incremental improvements in all products, services, functional areas and work processes of an organization?Multiple choice question.Factored improvementContinuous improvementTemporary improvementPrimary improvement

What type of improvement is defined as ongoing small, incremental improvements in all parts of an organization?Multiple choice question.GrowthAugmentedContinuousTotal quality

Improvement orientation is based on the belief that performance gains are best achieved by replacing existing procedures.True false question.TrueFalse

Continual Process Improvement consists of which four (4) items? (Select 4)1 pointLegal ReviewCustomer FeedbackMarket ResearchFocus Group studiesMaturity AssessmentsFinancial performanceProcess Metrics

What does Kotter mean by ‘consolidate improvements’?Question 17AnswerA.Adopting a proactive attitude towards changeB.Improving organizational processes incrementallyC.Fostering determination and commitment toward the change effortD.Reducing costs and expenses required for the change

What are assumptions made by continuous improvement orientation? (Choose every correct answer.)Multiple select question.It involves too much detail to involve top management.It is better to make small improvements all the time.It is counterproductive to attempt to follow accurate standards.It is less expensive to do something right the first time.