1. Which two types of intelligence combine to form emotional intelligence? a. Logical intelligence and naturalistic intelligence b. Spatial intelligence and kinesthetic intelligence c. Linguistic intelligence and musical intelligence d. Intrapersonal intelligence and interpersonal intelligence 2. Which of the following BEST describes emotional intelligence? a. Emotional intelligence can be improved by slowly becoming more aware of your emotional skills with others. b. Emotional intelligence cannot be improved because your level of emotional intelligence is something you are born with. c. Although emotional intelligence changes throughout your life, it cannot be improved and is involuntary. d. Emotional intelligence can be improved by increasing your other types of intelligence (logical, spatial, etc.). 3. Which of the following is TRUE of soft skills? a. They combine to make up an individual's total IQ. b. They involve values and judgment. c. They are based on facts and numbers. d. They are more easily learned than hard skills. 4. Why might your friends be trying to convince you to join their study group at school? a. Groups will always promote one cohesive strategy. b. Groups generate better ideas through diversity. c. Groups require no role designations or hierarchy. d. Group members do not disagree with each other. 5. If your friend and classmate always has to have the last word in your disagreements and will not settle for "losing" an argument, he or she most likely has a(n) ______ conflict management style. a. accommodating b. competitive c. collaborative d. compromising 6. If you have an avoid (AV) conflict management style you are most likely to ______ whenever there is a conflict or disagreement. a. try to appease the other person in order to smooth things over b. want to dominate and win c. walk away from the other person d. look for ways to allow both sides to win 7. It is the first day of class. As a classmate of yours walks into the room, you assume from his or her appearance that he or she is Asian. You think to yourself, "Oh, great, he's going to get a much better grade than I in this class!" Which of the following MOST accurately describes what just happened? a. You used tolerance in thinking about a fellow student. b. You embraced a fellow student's diversity. c. You discriminated against a fellow student. d. You used a stereotype to prejudge a fellow student. 8. How can you take advantage of what diversity offers you as a college student? a. Take an evening seminar in African-American culture if you belong to a different group b. Join an LGBTQ group if you are gay or lesbian c. Belong to the Young Republicans if you are conservative d. Attend religious services at your school's chapel if you are Christian