What advice would you give Jill in terms of improving the communication techniques used by staff in order for them to learn to show respect for the cultural differences of Aboriginal and/or Torres Strait Islander people? Provide three examples of the advice you would give in your answer. (Approx. 50 words).

Identify and explain three communication techniques Jill could use that would improve the respect shown to people attending the housing service. (Approx. 25 words that you can present in a bullet list if you wish).

Suggest a work practice that may need to be reviewed to improve the respect shown to Aboriginal and/or Torres Strait Islander people who attend the service. Give an example with your answer.

Use an example to help explain why it is important to understand the protocols of a particular community in order to enhance influence relationships and communication with Aboriginal and/or Torres Strait Islander people. (Approx. 50 words).

What advice would you give Betty on encouraging employment of Aboriginal and/or Torres Strait Islander people to work in the childcare centre? Provide two examples of the advice you would give. (Approx. 30 words).

Discuss the importance of reflecting on cultural differences between western society and Aboriginal and Torres Strait Islander culture, and provide four (4) examples of how educators can engage in this process.