The Six Sigma methodology:a.is a direct descendant of benchmarking.b.was developed by Deming, Juran, and Feigenbaum.c.was adopted first by British companies and then Japanese companies during the 1980s.d.is a direct descendant of the total quality management philosophy.
Question
The Six Sigma methodology:a.is a direct descendant of benchmarking.b.was developed by Deming, Juran, and Feigenbaum.c.was adopted first by British companies and then Japanese companies during the 1980s.d.is a direct descendant of the total quality management philosophy.
Solution
The correct answer is d. is a direct descendant of the total quality management philosophy.
Here's the step by step explanation:
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The question is asking about the origins of the Six Sigma methodology.
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The options provided are: it is a direct descendant of benchmarking, it was developed by Deming, Juran, and Feigenbaum, it was adopted first by British companies and then Japanese companies during the 1980s, and it is a direct descendant of the total quality management philosophy.
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Six Sigma is a set of techniques and tools for process improvement. It was introduced by engineer Bill Smith while working at Motorola in 1986.
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Option a, it is a direct descendant of benchmarking, is incorrect. Benchmarking is a process of comparing one's business processes and performance metrics to industry bests or best practices from other industries, but it is not the precursor to Six Sigma.
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Option b, it was developed by Deming, Juran, and Feigenbaum, is incorrect. While these individuals were influential in the field of quality management, they did not develop Six Sigma.
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Option c, it was adopted first by British companies and then Japanese companies during the 1980s, is incorrect. Six Sigma was first introduced by an American company, Motorola.
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Therefore, the correct answer is d. is a direct descendant of the total quality management philosophy. Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction, and Six Sigma is a methodology that emerged from the TQM philosophy.
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