Fill in the blank by using the correct form of the word in thebracket, for the given portion of a letter.Dear Sir This is with reference to your query about our latest products. We are glad toinform you that we _______(introduce) disappearing ink pens and refills in the marketthis year

Fill in the blank by using the correct form of the word in the bracket, for the given portion ofa letter:Dear SirThis is with reference to committee’s letter of recommendation that ________ (highlight) thenominations for ‘Safe Residential Area’ award for this current year

Complete the following by indicating which part of the letter the following information belongs in: Body/ Introductory paragraph/Closing paragraph/ Subject line/Letterhead/Closing NB: Type only the answer, for example: Closing paragraph • The 1)_____ promotes goodwill by assuring the customer that a similar mistake will not happen again. • Acknowledge receipt of the letter and thank the customer for bringing the problem to your attention in the 2)_____. • The 3)_____ contains the following: Logo, slogan, contact details • Explain the cause of the problem or mistake in the 4)_____. Apologise for any inconvenience it might have caused and explain how you intend to solve the problem. For a bad news reply, explain the situation and indicate why you cannot grant the full request. • In the 5)______ you refer to the letter of complaint Question 23 options:

Mark the letter A, B, C, or D on your answer sheet to indicate the correct arrangement of the sentences to make a meaningful paragraph/letter in each of the following questions. a. I look forward to hearing from you.b. I want to help you welcome guests and visitors to the office and receive and sort donations.c. Dear Sir or Madam, I am writing to apply for a volunteer position at the head office. d. If my application is successful, I can start on 15th January 2022. e. Yours faithfully,f. I heard the announcement about this position on radio last Sunday.Question 40.A.c - f - b - d - a - eB.c - b - f - a - d - eC.c - f - d - a - b - eD. c - a - f - b - d - e

Read the following advertisement/school announcement and mark the letter A, B, C, or D on your answer sheet to indicate the correct option that best fits each of the numbered blanks from 1 to 3.                        Announcement: School First-Term Party!As the first term comes to a close, it's time to celebrate our achievements and unwind together! Join us for our much-anticipated First-Term Party.All members ____(1)___to dress forrmally.This is your chance to relax, socialize, and enjoy some well-deserved downtime with your fellow classmates.Come and ____(2)___ this an unforgettable event as we mark the end of a successful term and look forward to the adventures ahead.____(3)___ you need further details, please contact our leader.        Question 1.(1)A.are expectedB.expectingC.have expectedD.expectsQuestion 2.(2)A.makeB.kickC.haveD.goQuestion 3.(3)A.WereB.ShouldC.HadD.Do

Complete the following by indicating which part of the letter the following information belongs in: Body/ Introductory paragraph/Closing paragraph/ Subject line/Letterhead/Closing NB: Write only the answer, for example: Closing paragraph • The 1) _____ starts the letter on a positive note to create goodwill. • The 2)_____ promotes goodwill by expressing your appreciation for the company’s co-operation and willingness to help. • In the 3)_____, you should explain the problem, providing all the relevant information. Describe the inconvenience or loss suffered. Suggest a solution to the problem or explain what you expect the other party to do. • The 4) _____: Yours sincerely / faithfully • You state the problem briefly in the 5)_____. Question 22 options: