1. Consumer: A consumer is an individual or group who uses goods or services that are produced. They are the end users in the distribution chain of goods and services.

2. Consumer Rights: These are the rights given to a consumer to protect him/her from being cheated by salesman/manufacturer. Consumer rights ensures that the consumers receive information, choice, safety, redress, consumer education and healthy environment.

3. Consumer Protection: This refers to laws or policies that protect the rights of consumers and ensure fair trade competition, which also enhances the accurate information flow in the marketplace.

4. Product Liability: This is the legal liability a manufacturer or trader incurs for producing or selling a faulty product. They can be held responsible for any damage or injury caused by the product.

5. Warranty: A warranty is a type of guarantee that a manufacturer or similar party makes regarding the condition of its product. It also refers to the terms and situations in which repairs or exchanges will be made in the event that the product does not function as originally described or intended.

6. Redress: Redress refers to the remedial action taken to correct a wrong done, or a relief or remedy provided for breach of consumer rights. This could be in the form of a refund, repair, replacement or compensation.

7. Consumer Education: This refers to the process of gaining the knowledge and skills needed to make informed, effective decisions about the purchase, use and disposal of goods and services.

8. Fair Trade: Fair trade is a movement that believes it is unethical to pay producers in developing countries the market price if that price is too low to provide a sufficient quality of living. Instead, certain importers agree to pay a minimum price for the goods, offering a higher quality of life for the producers.

Question

1. Consumer: A consumer is an individual or group who uses goods or services that are produced. They are the end users in the distribution chain of goods and services.

2. Consumer Rights: These are the rights given to a consumer to protect him/her from being cheated by salesman/manufacturer. Consumer rights ensures that the consumers receive information, choice, safety, redress, consumer education and healthy environment.

3. Consumer Protection: This refers to laws or policies that protect the rights of consumers and ensure fair trade competition, which also enhances the accurate information flow in the marketplace.

4. Product Liability: This is the legal liability a manufacturer or trader incurs for producing or selling a faulty product. They can be held responsible for any damage or injury caused by the product.

5. Warranty: A warranty is a type of guarantee that a manufacturer or similar party makes regarding the condition of its product. It also refers to the terms and situations in which repairs or exchanges will be made in the event that the product does not function as originally described or intended.

6. Redress: Redress refers to the remedial action taken to correct a wrong done, or a relief or remedy provided for breach of consumer rights. This could be in the form of a refund, repair, replacement or compensation.

7. Consumer Education: This refers to the process of gaining the knowledge and skills needed to make informed, effective decisions about the purchase, use and disposal of goods and services.

8. Fair Trade: Fair trade is a movement that believes it is unethical to pay producers in developing countries the market price if that price is too low to provide a sufficient quality of living. Instead, certain importers agree to pay a minimum price for the goods, offering a higher quality of life for the producers.

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