Which of the following is NOT an example of a KPI?Group of answer choicesNumber of products returnedNumber of new customers this monthTurnover rates of employeesHire and retain the best employees
Question
Which of the following is NOT an example of a KPI?Group of answer choicesNumber of products returnedNumber of new customers this monthTurnover rates of employeesHire and retain the best employees
Solution
"Hire and retain the best employees" is NOT an example of a KPI. This is more of a goal or objective rather than a Key Performance Indicator (KPI). KPIs are measurable values that demonstrate how effectively a company is achieving key business objectives. The other options - number of products returned, number of new customers this month, and turnover rates of employees - are all examples of KPIs as they can be measured and tracked over time.
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