Provide a definition of each of the questioning types below and give two examples.Communication technique Definition ExamplesClosed questions Open-ended questions Affirmations Reflections/ reflective listening Summarising statements
Question
Provide a definition of each of the questioning types below and give two examples.Communication technique Definition ExamplesClosed questions Open-ended questions Affirmations Reflections/ reflective listening Summarising statements
Solution
Sure, here are the definitions and examples for each of the questioning types:
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Closed questions: These are questions that can be answered with a simple "yes" or "no" or with a specific piece of information. They are used to gather specific facts and details.
- Example 1: "Did you finish your homework?"
- Example 2: "Is your favorite color blue?"
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Open-ended questions: These are questions that cannot be answered with a simple "yes" or "no". They require a more detailed response and encourage a full, meaningful answer using the subject's own knowledge and/or feelings.
- Example 1: "How did you feel about the movie?"
- Example 2: "What steps will you take to achieve your goal?"
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Affirmations: These are positive, supportive statements that help to strengthen the relationship between the speaker and the listener. They are often used to acknowledge or praise the speaker's feelings or actions.
- Example 1: "You did a great job on that project."
- Example 2: "I can see that you've put a lot of thought into this."
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Reflections/reflective listening: This is a communication strategy in which the listener repeats back to the speaker what they just heard to confirm understanding and check for accuracy.
- Example 1: "So, what I'm hearing is that you're feeling overwhelmed with your workload."
- Example 2: "It sounds like you're really passionate about this issue."
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Summarising statements: These are concise statements that recap the main points of the conversation or discussion. They are used to ensure that everyone has the same understanding and to review what has been discussed.
- Example 1: "To sum up, we've agreed to meet next Tuesday to discuss the project further."
- Example 2: "In summary, you're going to research the topic and get back to me by the end of the week."
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