When a firm such as Ruth's Chris Steak House tells servers to "use your best judgment" in serving a customer who is not satisfied with their $40 steak, it is allowing the server to make decisions at the point of delivery. This is called .

While bargaining for an item at a flea market, Mark doesn't get the best price for an item he wanted. Rosa believes it is because Mark was aloof and not as friendly. When Rosa doesn't get the best deal at another bargain, she claims it was because the salesman wasn't being very friendly and understanding to her needs. This phenomenon is called:Question 30Select one:a.Actor-observing biasb.Fundamental attribution errorc.Self-concept errord.None of the above

From an economic perspective, when consumers leave a fast-food restaurant because the lines to be served are too long, they have concluded that the:Multiple Choicemanagement is exhibiting irrational behaviour by not maximizing profits.marginal cost of waiting is less than the marginal benefit of being served.management is making an assumption that other things are equal.marginal cost of waiting is greater than the marginal benefit of being served.

The overall sacrifice a consumer makes to acquire a product or service is known as .

Which consumer right entitles the consumer to get relief in case the product or service falls short of hisexpectations

What occurs when a business sells directly to customer online and cuts out the "middle man" (not including transaction conducted on comparison shopping sites)?Group of answer choicesCybermediationReintermediationDisintermediationIntermediaries