Question 2Many consumers shrink from buying either the highest- orlowest-priced item among a group of similar items, seeming to prefer somethingin between. For example, retailer Williams-Sonoma Inc. was able to increasesales of its $275 bread machine by adding a second, slightly larger model toits catalogue at a price of just over $400. And Xerox Corp. at one time boostedsales of its high-volume copier to large corporations by introducing ahigher-priced model with a few extra bells and whistles. Which one of the following biases best explains this effect?1 point StatusQuo BiasDispositionEffect Framing Anchoring Availability Heuristic HouseMoney Effect
Question
Question 2Many consumers shrink from buying either the highest- orlowest-priced item among a group of similar items, seeming to prefer somethingin between. For example, retailer Williams-Sonoma Inc. was able to increasesales of its 400. And Xerox Corp. at one time boostedsales of its high-volume copier to large corporations by introducing ahigher-priced model with a few extra bells and whistles. Which one of the following biases best explains this effect?1 point StatusQuo BiasDispositionEffect Framing Anchoring Availability Heuristic HouseMoney Effect
Solution
The bias that best explains this effect is the Anchoring bias. This is because consumers tend to rely heavily on the first piece of information they receive (the "anchor") when making decisions. In the case of the bread machine and the copier, the first price they see sets their expectations for how much they should pay. When a higher-priced item is introduced, it makes the original item seem more reasonable in comparison.
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