Select the correct term that fits with the following description of a component of non-violent communication: This component is about what you think would resolve the conflict situation. Question 30 options: Feelings Observation Request Needs

Select the correct term that fits with the following description of a component of non-violent communication: This component has to do with the emotional details of a conflict situation. Question 32 options: Needs Request Feelings Observation

Select the correct term that fits with the following description of a component of non-violent communication: This component has to do with a careful consideration of the language that we use to ask something of someone. Question 31 options: Observation Request Needs Feelings

What strategy is most effective in the process of identifying the content of a conflict?Group of answer choicescommitting to a relationshipslowing down communicationcommunicating in writingbacking up to common ground

When is communication most effective for resolving conflict?A.When the stakes are high and both sides of a conflict have the ability to issue threatsB.When a mediator is usedC.When it is requiredD.When people communicate through electronic means (e.g., over email)

Which of the following is an example of directly confronting the perpetrator?Group of answer choicesDerailing the conversation by doing or saying something that has nothing to do with the topicTalking to those around you about the problem behaviour and deciding how to respond togetherPhysically leaving the situationSaying something like 'I don't agree'