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Which of the following features of e-commerce technology enables merchants to market and sell "complex" goods and services to consumers via marketing messages that can integrate video, audio, and text?Group of answer choicesubiquityinformation densitypersonalizationrichness

Question

Which of the following features of e-commerce technology enables merchants to market and sell "complex" goods and services to consumers via marketing messages that can integrate video, audio, and text?Group of answer choicesubiquityinformation densitypersonalizationrichness

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Solution

The feature of e-commerce technology that enables merchants to market and sell "complex" goods and services to consumers via marketing messages that can integrate video, audio, and text is "richness". This feature allows for the delivery of complex information in a comprehensive and detailed manner, making it easier for consumers to understand and evaluate the products or services being offered.

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