Have a String Field (Requester Email ID) , and onchange of requester email id other details such as user name, department etc should populate.When i change the email id and place the cursor outside of the filed (just clicking on the form anywhere) the script is working before Save and values are capturing after SAVE at the backend. The Issue is i am changing the email id (curser is still inside the field) and click on Save the Onchange script is not triggering. While loading i can see the changed values but the form shows the old values after Save.
Question
Have a String Field (Requester Email ID) , and onchange of requester email id other details such as user name, department etc should populate.When i change the email id and place the cursor outside of the filed (just clicking on the form anywhere) the script is working before Save and values are capturing after SAVE at the backend. The Issue is i am changing the email id (curser is still inside the field) and click on Save the Onchange script is not triggering. While loading i can see the changed values but the form shows the old values after Save.
Solution
It seems like you're having an issue with a form where the onChange event for an email field is not triggering when you click save while the cursor is still in the field. This could be due to the way the event listeners are set up in your code.
Here's a step-by-step guide on how you might troubleshoot and resolve this issue:
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Check your event listener: Make sure that your event listener is set up correctly. It should be listening for the 'change' event on the email field.
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Check when the event is triggered: The 'change' event is usually triggered when the element loses focus, i.e., when you click outside of the field. If you're clicking save while the cursor is still in the field, the field may not be losing focus and thus the event may not be triggering.
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Use 'input' event instead: If you want the event to trigger as soon as the email is typed or changed, you might want to use the 'input' event instead of the 'change' event. The 'input' event is triggered every time the user inputs data into the field.
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Update your save function: You may need to update your save function to manually trigger the 'change' or 'input' event before saving the form. This can ensure that the event is always triggered, regardless of whether the field has lost focus.
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Test your changes: After making these changes, test your form again to see if the issue is resolved. Make sure to test both scenarios - clicking outside of the field before saving and clicking save while the cursor is still in the field.
Remember, without seeing your actual code, it's hard to provide a definitive solution. These steps are just a general guide based on the information you've provided.
Similar Questions
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