A technician is attempting to diagnose and rectify a common boot problem on a Windows 10 installation. Which Windows 10 advanced recovery option should the technician use?(1 Point)
Question
A technician is attempting to diagnose and rectify a common boot problem on a Windows 10 installation. Which Windows 10 advanced recovery option should the technician use?(1 Point)
Solution
The technician should use the "Startup Repair" option. This is an advanced recovery option in Windows 10 that can diagnose and fix common boot problems. Here are the steps to access it:
- Restart your computer.
- While the computer is booting up, press and hold the Shift key.
- With the Shift key still pressed, click on the Power button and then click on Restart.
- After your computer restarts, you will see a screen titled "Choose an option". Select "Troubleshoot".
- Under "Troubleshoot", select "Advanced options".
- In the "Advanced options" screen, select "Startup Repair".
The Startup Repair tool will now start and attempt to fix any boot issues with your Windows 10 installation.
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