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Which type of strategy of Porter’s Generic Strategies did Amazon use when entering India? Ensure you use evidence to support your claims. Why do you think they chose this? Why do you think it failed? (Revisiting your Porter's Five Forces Analysis from Week 4 may help with this).

Question

Which type of strategy of Porter’s Generic Strategies did Amazon use when entering India? Ensure you use evidence to support your claims. Why do you think they chose this? Why do you think it failed? (Revisiting your Porter's Five Forces Analysis from Week 4 may help with this).

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Solution

Amazon, when entering India, primarily used the Cost Leadership strategy, one of Porter’s Generic Strategies.

  1. Evidence of Cost Leadership Strategy: Amazon invested heavily in infrastructure, technology, and warehouses to ensure efficient operations and delivery. They offered products at competitive prices, often lower than local competitors. They also provided additional value through services like Amazon Prime, which offers faster delivery, exclusive deals, and streaming services at a nominal cost.

  2. Reason for Choosing Cost Leadership: India is a price-sensitive market with a large number of value-conscious consumers. By offering products at lower prices and providing additional value, Amazon aimed to attract a large customer base and gain a competitive edge over local e-commerce players like Flipkart and Snapdeal.

  3. Failure Analysis: Despite their efforts, Amazon has faced significant challenges in India. These include regulatory hurdles, cultural differences, and stiff competition from local players who understand the market better.

    • Regulatory Hurdles: The Indian government has implemented strict regulations for foreign e-commerce companies, which have affected Amazon's operations and growth plans.

    • Cultural Differences: India is a diverse country with different languages, preferences, and shopping habits. Amazon has struggled to fully understand and cater to these diverse needs.

    • Competition: Local players like Flipkart and Snapdeal have a better understanding of the Indian market and have strong ties with local suppliers and manufacturers. They have been able to offer similar or even lower prices than Amazon, negating Amazon's cost leadership strategy.

Revisiting Porter's Five Forces Analysis, the competitive rivalry is high in India's e-commerce market. The bargaining power of buyers is also high due to the availability of numerous options. The threat of new entrants is moderate due to high entry barriers, but existing local competitors pose a significant challenge. The bargaining power of suppliers is moderate, and the threat of substitutes is low to moderate.

In conclusion, while Amazon's cost leadership strategy seemed like a good fit for the price-sensitive Indian market, the company's lack of understanding of the local market dynamics, regulatory challenges, and stiff competition from local players have hindered its success.

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