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Which marketing concept relates to the idea that the entire organization must be focused on customer satisfaction?Multiple choice question.customer orientationprofit orientationservice orientationproduct orientation

Question

Which marketing concept relates to the idea that the entire organization must be focused on customer satisfaction?Multiple choice question.customer orientationprofit orientationservice orientationproduct orientation

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Solution

The marketing concept that relates to the idea that the entire organization must be focused on customer satisfaction is "customer orientation". This concept emphasizes that the activities and thinking of an organization must be aligned towards satisfying the needs and wants of its customers.

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