The use of ____________ has been a popular method in providing automated customer support for common issues around the clock.Select one:a. Pricing applicationb. Chatbotsc. Hospital Information system

In which industries could ChatGPT be used to provide personalised customer support?Options: Pick one correct answer from belowAgricultureHospitalityGeologyManufacturing

Question 10Which of these are benefits clients are seeing with the use of intelligent chatbots in customer service? 1 pointHolistic query resolution completely eliminating the need for human intervention.A chatbot enables faster resolution even for the queries not present in the intents defined for it. Greater job satisfaction for human agents as they engage in the more fulfilling customer interactions that require their creativity and decision-making capabilities.Eliminate the need to hire human agents to interface with the customers.

Which of the following is an application of AI in healthcare?Answer areaPredictive maintenanceImage recognition for disease diagnosisFraud detectionCustomer service chatbots

Why is it important to have a dedicated support handle separate from the marketing communication handle?To ensure timely customer supportTo avoid addressing customer queriesTo minimize customer interaction

Automated chatbots can perform some very specific functions that previously required:1 pointA receptionist or switchboard operatorAn accountantA customer service representativeA graphic designer