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Julia's Cookies has identified the following B2B credit customer control activity risk: "Sales made to unreliable customers may result in unacceptable credit risks and excessive bad debts." Choose from the list of control activities below one of the appropriate control activities for this risk statement. A) Clear communication notifying customers all agreements must be in writing to be legally binding B) Review credit limits periodically and adjust them if required. C) Use standardized, authorized sales contracts that are legally enforceable. D) Employee training covering appropriate and inappropriate wording when speaking with customers

Question

Julia's Cookies has identified the following B2B credit customer control activity risk: "Sales made to unreliable customers may result in unacceptable credit risks and excessive bad debts." Choose from the list of control activities below one of the appropriate control activities for this risk statement. A) Clear communication notifying customers all agreements must be in writing to be legally binding B) Review credit limits periodically and adjust them if required. C) Use standardized, authorized sales contracts that are legally enforceable. D) Employee training covering appropriate and inappropriate wording when speaking with customers

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Solution

The appropriate control activity for the risk statement identified by Julia's Cookies would be B) Review credit limits periodically and adjust them if required. This control activity directly addresses the risk of sales made to unreliable customers by ensuring that credit limits are reviewed and adjusted as necessary, which can help to mitigate the risk of unacceptable credit risks and excessive bad debts.

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Process/ Activity Threat Applicable Controls Sales order entry Incomplete or inaccurate customer order Various data entry edit controls Sales order entry Credit sales to customers with poor credit Proper credit approval, prior to delivery of goods or services Sales order entry Legitimacy of order Authorized customer purchase order Sales order entry  Lost sales due to stockouts, excessive carrying costs, and lost revenue due to markdowns Inventory control systems Sales order entry  Lost sales due to stockouts, excessive carrying costs, and lost revenue due to markdowns Periodic physical inventory counts Shipping Shipping errors: Wrong merchandise Wrong quantities Wrong address Compare sales order with packing list and shipping documents Shipping Shipping errors: Wrong merchandise Wrong quantities Wrong address Bar coding Shipping Theft of inventory Physical access controls Shipping Theft of inventory Documentation of all inventory movements Shipping Theft of inventory Periodic physical inventory counts  Referring from the table above, the applicable controls of (4) is aSelect one:a.detective controlb.preventive controlc.corrective controld.mitigating control

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