The person at the register uses a handheld calculator to determine the customer's total for their purchases.Group of answer choicesControl activityControl weakness
Question
The person at the register uses a handheld calculator to determine the customer's total for their purchases.Group of answer choicesControl activityControl weakness
Solution
The scenario you provided can be interpreted as both a control activity and a control weakness depending on the context.
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Control Activity: If the person at the register is using the handheld calculator to double-check the total given by the cash register, this can be seen as a control activity. Control activities are actions taken to ensure that business objectives are met. Here, the objective is to ensure the accuracy of the customer's total. By using the calculator, the cashier is taking an extra step to verify that the total is correct.
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Control Weakness: On the other hand, if the person at the register is using the handheld calculator because the cash register is not working properly or because they do not trust the cash register to give the correct total, this could be seen as a control weakness. A control weakness is a failure in the implementation or effectiveness of internal controls. If the cashier has to use a calculator because the cash register is not reliable, this indicates a weakness in the business's internal controls.
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