In Horegallu, Sudha Murty introduces Ratna, who listens to the problems of hercolleagues. Imagine you get a chance to interview Ratna. What will you ask her? PrepareTHREE questions and the possible responses given by her

Question: "Ratna, how do you manage to stay calm and composed while listening to the problems of your colleagues?" Possible Response: "I believe that everyone needs a safe space to vent out their feelings and problems. I try to provide that space for my colleagues. I don't judge them or their situations, I just listen. This helps me stay calm and composed."

Question: "Have you ever felt overwhelmed by the problems of your colleagues? If yes, how do you deal with it?" Possible Response: "Yes, there have been times when I felt overwhelmed. But I remind myself that I am just a listener. I can provide comfort and advice, but ultimately, it's up to them to solve their problems. This thought helps me deal with the overwhelming feelings."

Question: "What motivates you to take time out of your day to listen to your colleagues' problems?" Possible Response: "I believe in the power of empathy. I feel that if I can make someone's day a little better by just listening to them, then it's worth taking time out of my day. The satisfaction I get from helping others is my biggest motivation."