Multiple Choice QuestionIn order to be a quality organization, a firm must _______.Multiple choice question.only use the most expensive materials in productionview quality as one step in productionconfine quality measures to manufacturingconsistently produce what the customer wants
Question
Multiple Choice QuestionIn order to be a quality organization, a firm must _______.Multiple choice question.only use the most expensive materials in productionview quality as one step in productionconfine quality measures to manufacturingconsistently produce what the customer wants
Solution
The correct answer is: consistently produce what the customer wants.
This is because a quality organization is defined by its ability to meet and exceed customer expectations consistently. While using expensive materials, viewing quality as a step in production, and confining quality measures to manufacturing may contribute to the overall quality, they do not necessarily guarantee it. The key is to understand what the customer wants and to consistently deliver on that.
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