Question 8Melissa and Mike had to wait in line for over an hour to get into an exclusive restaurant. Despite being served a mediocre meal, they glowingly praised the restaurant to their friends. This behavior was probably a result of:1 pointa. the spotlight effect b. the norm of reciprocity c. perceptual confirmation d. cognitive dissonance
Question
Question 8Melissa and Mike had to wait in line for over an hour to get into an exclusive restaurant. Despite being served a mediocre meal, they glowingly praised the restaurant to their friends. This behavior was probably a result of:1 pointa. the spotlight effect b. the norm of reciprocity c. perceptual confirmation d. cognitive dissonance
Solution
The behavior of Melissa and Mike can be best explained by the concept of cognitive dissonance. Cognitive dissonance is a theory in psychology that refers to the mental discomfort or tension that a person experiences when they hold two or more contradictory beliefs, values, or attitudes, especially when their behavior does not align with these beliefs, values, or attitudes.
In this case, Melissa and Mike had to wait for over an hour to get into the restaurant, which is a significant investment of time. Despite being served a mediocre meal, they praised the restaurant to their friends. This is likely because admitting that the meal was mediocre would mean admitting that they wasted their time waiting for it. To resolve this dissonance between their experience (mediocre meal) and their behavior (praising the restaurant), they chose to praise the restaurant.
So, the answer is d. cognitive dissonance.
Similar Questions
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