How can Zoe, a property manager, be sure to handle all tenant issues in a non-discriminatory manner?By avoiding informal meetingsBy forbidding property modificationsBy recognizing that problematic behavior may be involuntaryBy rushing to evict all perceived violators

In terms of fair housing laws and rental properties, what’s the single biggest takeaway? Deny all requests equally, so as not to be discriminatory.Property owners and managers should consider each request separately.Rental properties don’t fall under the ADA or the Fair Housing Act.

Which of the following actions by landlord Chrissy is most likely to be considered discriminatory?Her advertising includes people who are members of protected classes.She grants all fiscally manageable reasonable accommodation requests.She rejects accommodation requests that will take her more time than she has budgeted for such concerns.She takes continuing education classes on how to best serve people with disabilities.

Select whether each statement related to lease agreement violations is true or false.Victor granted Les a reasonable accommodation for his housetrained donkey, an ESA, in his rental unit. Unfortunately, the donkey has nipped at other tenants and occasionally kicks the walls. Les may be in violation of the lease terms and could be evicted if things don’t get under control soon.TrueFalseIf a tenant with disabilities is in violation of his or her lease, the property manager should handle the situation in a non-discriminatory manner.TrueFalseLisa, a disabled tenant, sometimes screeches uncontrollably. George, the tenant in the unit next to hers has complained to you. You can tell George about Lisa’s disability if you believe it will help George understand the situation better and make things easier for both of them.TrueFalse

Following the appraisal of Mrs. Brown’s property, she has indicated that she would like to proceed with your agency. Mrs Brown would like you to advise her of your communication strategy and schedule that you plan to implement.This question can be answered in dot point, or in paragraph format (estimate 600 word response). You are permitted to make reasonable assumptions based on the processes / procedures of the fictitious agency that you work for.Ensure your response covers all of the below:The frequency of communicationWhat and how you will communicate in relation to repairs and maintenanceHow you will meet her expectations for tenant selection and ongoing tenancy managementTimeframe for conducting and reporting on routine inspections

Prepare Landlord ProfileScenario:As the junior property manager at Fantasy Glen Real Estate, Kate has asked you to prepare a profile for a prospective landlord client, Mrs. Kate Brown. The purpose of the profile is to determine Mrs Brown's expectations of property managers, any particular communications styles she prefers, and some basic details of the property, including her expectations of rent she may be able to ask.Details:The fictitious address for this task is 28 Angel Street, Carindale. It is a freestanding house with three bedrooms, one bathroom and a large garage.After speaking to Mrs. Brown on the phone, you have discovered that the reason Mrs. Brown is considering leasing the house is that she is moving interstate for work. Until then, it was her primary residence. It is well kept, and Mrs. Brown expects to move back into the property once she returns to Queensland in two years. It is her only property asset, and she is nervous about the property being rented out. As she is worried about putting her property on the rental market, she wants to be kept informed of everything going on.She understands from her research that similar properties in her area are being rented for around $550 per week, but wants an assessment as to whether this is reasonable.