Consumers who make a major purchase may have doubts about whether they got the best product at the best price. This is known asBlank______.Multiple choice question.the decision processreference informationcognitive dissonanceoutside influences
Question
Consumers who make a major purchase may have doubts about whether they got the best product at the best price. This is known asBlank______.Multiple choice question.the decision processreference informationcognitive dissonanceoutside influences
Solution
The correct answer is cognitive dissonance. This term refers to the feeling of discomfort that a consumer may experience after making a decision that conflicts with their previous beliefs or values. In this case, after making a major purchase, the consumer may feel doubt or regret, wondering if they made the best choice.
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