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Multiple Choice QuestionA firm with more courteous and helpful clerks than its rivals enables the firm to differentiate their good based on which of the following?Multiple choice question.brand nameslocationproduct attributesservice

Question

Multiple Choice QuestionA firm with more courteous and helpful clerks than its rivals enables the firm to differentiate their good based on which of the following?Multiple choice question.brand nameslocationproduct attributesservice

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Solution

The answer is "service". This is because the courteous and helpful clerks contribute to the overall customer service experience, which can differentiate a firm from its rivals.

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