Select the statement/s that are True (there may be more than one).Group of answer choicesThere is disagreement that social practice and economic conditions have impact on current discursive practice, political communication, and cultural behaviours.There is wide agreement that social practice and economic conditions have impact on current discursive practice, political communication, and cultural behaviours.

Select the statement/s that are True (there may be more than one).Group of answer choicesDiscourse creates and shapes the social, cultural and political formations of societies.Discourse is integral and constitutive of social change.Discourse does not reflect social change.

Which of the following is considered an intermediary social determinant? Group of answer choices Economic status Social class Behaviours of a person Cultural values that impact health

Which of the following are social issues that shape people's attitudes about an organization?Multiple select question.Natural resource useEconomic policiesFamily leave policiesFlexible working hours

______ influence people's behavior, serve as criteria for evaluating the actions of others, and comprise a culture's shared ideas of what is good.Multiple choice question.BeliefsSanctionsNormsValues

Which of the following is NOT true regarding service encounters?Group of answer choicesAll of these are trueRules vary from culture to cultureThey are primarily social encountersCustomer considerations are not important