Discussion Questions:1. What are the major differences among a task force, an employeeinvolvement group and a self-managing team?2. How can a manager influence team performance by modifying groupinputs?3. How do cohesiveness and performance norms together influenceteam performance?4. What are two symptoms of groupthink and tow possible remediesfor them?5. Valeria has just been appointed manager of a production teamoperating the 11pm to 7am shift in a large manufacturing firm. Anexperienced manager, Valeria is pleased that the team membersseem to really like and get along well with one another, but shenotices that they also appear to be restricting their task outputs to theminimum acceptable levels.Discussion Questions:1. What is the goal of active learning?2. Why do managers sometimes make bad decisions based oninformation received from their subordinates?3. What are four errors team leaders might make when trying to giveconstructive feedback to team members?4. How does ethnocentrism influence cross-cultural communication?5. Glen was recently promoted to be the manager of a new store beingopened by a large department store chain. He wants to start out rightby making sure that communications are always good between him,the six department heads and the 50 full-time and part-time salesassociates. He knows he’ll be making a lot of decisions in the new joband he wants to be sure that he is always well informed about storeoperations. He also wants to make sure everyone is always ‘on thesame page’ about important priorities.What should Glenn do right from the start to ensure that he and thedepartment managers communicate well with one another? How can he openup and maintain good channels of communication with the sales associates?Debate topic: Bureaucratic structure is still important in today’s economy

1. A task force is a temporary team set up to achieve a specific goal or solve a particular problem. An employee involvement group is a team of employees who meet regularly to discuss ways to improve quality, efficiency, and the work environment. A self-managing team is a group of employees who are given administrative oversight for their task domain.

2. A manager can influence team performance by modifying group inputs in several ways. They can select team members with the right skills and abilities, provide appropriate training, establish clear roles and responsibilities, and create a supportive team culture.

3. Cohesiveness and performance norms together influence team performance by determining the level of commitment and effort team members put into their work. High cohesiveness and high performance norms typically result in high team performance.

4. Two symptoms of groupthink are the illusion of invulnerability and collective rationalization. Remedies for groupthink include encouraging diversity of thought, promoting open communication, and fostering an environment where dissenting opinions are welcomed.

5. Valeria could address the issue of minimum task output by setting clear performance expectations, providing feedback and recognition, and fostering a culture of continuous improvement.

6. The goal of active learning is to engage students in the learning process, promoting higher levels of thinking and deeper understanding.

7. Managers sometimes make bad decisions based on information from their subordinates due to biases, misinformation, or lack of context.

8. Four errors team leaders might make when giving constructive feedback include being too vague, focusing on the person rather than the behavior, not providing specific examples, and not offering guidance on how to improve.

9. Ethnocentrism can influence cross-cultural communication by creating misunderstandings and conflicts due to the belief that one's own culture is superior to others.

10. Glenn should establish clear communication channels, hold regular meetings, provide feedback, and promote an open-door policy. He can maintain good communication with sales associates by being approachable, listening to their concerns, and involving them in decision-making processes.

Debate topic: While bureaucratic structures may be seen as outdated in today's fast-paced economy, they still provide a clear hierarchy and defined roles and responsibilities, which can be beneficial in large organizations. However, they may also hinder innovation and flexibility, which are crucial in today's business environment.