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What steps does the video recommend a firm take to respond to disruptive technologies? 1 pointThe firm should change its perspective on new marketsThe firm should form an independent organization The firm should think about both disruptive technology and ambidexterity, because they complement each other All of the above are correct.

Question

What steps does the video recommend a firm take to respond to disruptive technologies? 1 pointThe firm should change its perspective on new marketsThe firm should form an independent organization The firm should think about both disruptive technology and ambidexterity, because they complement each other All of the above are correct.

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Solution

All of the above are correct.

  1. The firm should change its perspective on new markets: This means that the firm should not ignore or overlook new markets just because they are not profitable enough at the moment. These new markets could be the breeding ground for disruptive technologies.

  2. The firm should form an independent organization: As per Christensen's recommendation, forming an independent organization within the firm can help it better respond to disruptive technologies. This organization should be autonomous and agile, allowing it to explore new opportunities without being constrained by the parent company's existing business model or customer expectations.

  3. The firm should think about both disruptive technology and ambidexterity, because they complement each other: Ambidexterity in this context refers to the ability of a firm to both exploit existing competencies and explore new opportunities. This is crucial in responding to disruptive technologies because it allows the firm to continue serving its existing customers while also exploring new markets and technologies.

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