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Which one of the following lists of sources of risk best describes operational risk: Select one: a. People, processes, systems and reputation. b. People, systems, external events and processes. c. People, processes and external events. d. People, systems, IT and external events.

Question

Which one of the following lists of sources of risk best describes operational risk:

Select one:

a. People, processes, systems and reputation.

b. People, systems, external events and processes.

c. People, processes and external events.

d. People, systems, IT and external events.

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Solution

b. People, systems, external events and processes.

Explanation: Operational risk refers to the risk of loss resulting from inadequate or failed internal processes, people and systems, or from external events. This definition includes legal risk, but excludes strategic and reputational risk. Therefore, the list that best describes operational risk includes people (employees), systems (technology or software), external events (natural disasters, regulatory changes), and processes (procedures or workflows).

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