_____ communication (aka the hammer) occurs when the person communicating stands up for her/his rights but in the process violates the rights of others.Group of answer choicesAssertivePassiveAggressiveHyperbole

Which one of the following describes non-verbal communication?Group of answer choicesa) Ignoring a person during an argumentb) Sign language of deaf personsc) Avoidance of conflictd) Any form of communication that is not verbal

Pick the statement that is  FALSE / INCORRECT.Group of answer choicesThe behaviour of people who look for simple explanation and blame others for failure or miscommunication is known as attribution.The power relationship between sender and receiver can interfere with effective communication.Anything that undermines the communication of the intended meaning is known as encoded message.Cultural logic is the process of using one’s own assumptions about normative behavior to interpret messages and actions of others.Proxemics and kinesics are forms of non-verbal communication.

Which of the following is an example of directly confronting the perpetrator?Group of answer choicesDerailing the conversation by doing or saying something that has nothing to do with the topicTalking to those around you about the problem behaviour and deciding how to respond togetherPhysically leaving the situationSaying something like 'I don't agree'

What type of communication behavior does Akram have when he stepped on his colleague's rights?AProgressiveBAssertiveCAggressiveDPassive

The following are considered popular but erroneous beliefs (or myths) about communication except:*1 pointThe more one communicates, the better their communication will be.*People are not mind readers and to consider them as such creates barriers to open and genuine communication.Interpersonal or group conflict is a clear sign that the relationship or group is in trouble.Communication and listening are not learned skills.Fear of public speaking is unhealthy and must be minimized or avoided.Which of the following refers to the vehicle or medium through which messages pass in the communication process?*1 pointencoderdecoderchannelnoisefeedback