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When is an optimal time to send out a feedback survey? 1 pointOnly after a product or service launchesBoth before and after a product or service launchesOnly before a product or service launches

Question

When is an optimal time to send out a feedback survey? 1 pointOnly after a product or service launchesBoth before and after a product or service launchesOnly before a product or service launches

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Solution

The optimal time to send out a feedback survey is both before and after a product or service launches.

Before the launch, a feedback survey can help you understand the expectations and needs of your potential customers. It can provide valuable insights that can be used to improve the product or service before it hits the market.

After the launch, a feedback survey can help you understand how well the product or service is being received by the customers. It can provide information on what is working well and what needs to be improved. This feedback can be used to make necessary changes and improvements to the product or service.

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I do think feedback can still be extremely valuable but where it's given in a timely manner

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