The penetration of mobile phones is changing the way we do business because: Question 5Answer a. The cost of phones is low b. Increasing sophistication of phones c. We can send text instead of voice d. People are more connected and able to share more information

The penetration of mobile phones is indeed changing the way we do business. Here's why:

a. The cost of phones is low: Mobile phones have become more affordable over the years, making them accessible to a larger number of people. This means that businesses can reach a wider audience through mobile platforms.

b. Increasing sophistication of phones: Modern smartphones are essentially compact computers, capable of performing a wide range of tasks. This allows businesses to offer more complex and sophisticated services through mobile platforms, such as mobile banking or shopping apps.

c. We can send text instead of voice: Text communication, such as SMS or instant messaging, allows for quick and efficient communication. Businesses can use this to send updates, promotions, or respond to customer inquiries in a timely manner.

d. People are more connected and able to share more information: With the advent of social media and other online platforms, people are more connected than ever. This allows businesses to engage with their customers on a more personal level, gather feedback, and tailor their services to better meet customer needs.