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After Tom's trip to Brisbane, Mary asks him to come in on his day off and take a load of books to the Monash University library. Tom realises that Mary is a very helpful manager to him, even though he wasn't able to take Elvis on his last run. Mary usually let's him take Elvis, gives him priority choices over which jobs he takes, and lets him have Friday afternoons off to play golf with his brothers. In this way, Mary is a good manager to Tom, and because of this, Tom is happy to come in on his day off, and take the books to the university. Tom's decision to come in on his day off was most likely affected by the following interpersonal influence strategy:Question 2Select one:ScarcityConsistencyReciprocityCoercive power

Question

After Tom's trip to Brisbane, Mary asks him to come in on his day off and take a load of books to the Monash University library. Tom realises that Mary is a very helpful manager to him, even though he wasn't able to take Elvis on his last run. Mary usually let's him take Elvis, gives him priority choices over which jobs he takes, and lets him have Friday afternoons off to play golf with his brothers. In this way, Mary is a good manager to Tom, and because of this, Tom is happy to come in on his day off, and take the books to the university. Tom's decision to come in on his day off was most likely affected by the following interpersonal influence strategy:Question 2Select one:ScarcityConsistencyReciprocityCoercive power

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Solution

The interpersonal influence strategy that most likely affected Tom's decision to come in on his day off is Reciprocity. This is because Mary, as a manager, has been consistently good to Tom, giving him benefits like letting him take Elvis, giving him priority choices over jobs, and letting him have Friday afternoons off. In return for these benefits, Tom is willing to reciprocate the kindness by coming in on his day off to help Mary.

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