SCENARIO BBelinda is a regular customer in the supermarket you work at and usually gets a bottle of wine on a Friday afternoon for themself and their partner.Belinda enters the shop today after finishing work as a teacher and tells you they are excited to be heading home for the weekend. They have clear eyes and are alert when talking to you. Belinda comes over to the counter and wants to pay for their bottle of wine. 3分Based on the SCAB tool, what specific behaviours identify their level of intoxication:Are they sober, influenced or intoxicated?Based on the information in the ‘Intoxication Prevention Tool’ explain how you would interact with them:
Question
SCENARIO BBelinda is a regular customer in the supermarket you work at and usually gets a bottle of wine on a Friday afternoon for themself and their partner.Belinda enters the shop today after finishing work as a teacher and tells you they are excited to be heading home for the weekend. They have clear eyes and are alert when talking to you. Belinda comes over to the counter and wants to pay for their bottle of wine. 3分Based on the SCAB tool, what specific behaviours identify their level of intoxication:Are they sober, influenced or intoxicated?Based on the information in the ‘Intoxication Prevention Tool’ explain how you would interact with them:
Solution
Based on the SCAB tool (Speech, Coordination, Appearance, Behaviour), Belinda appears to be sober. Her speech is clear as she is able to hold a conversation about her excitement for the weekend. Her coordination seems fine as she is able to walk over to the counter without any issues. Her appearance is normal with clear eyes and alertness. Her behaviour is also normal as she is doing her regular shopping and there are no signs of unusual or disruptive behaviour.
In terms of interaction, based on the 'Intoxication Prevention Tool', you should continue to serve her in a friendly and respectful manner. Since she is not showing any signs of intoxication, there is no need to refuse service. However, you should continue to monitor her behaviour throughout the interaction to ensure she remains sober. If any signs of intoxication appear, you should then follow the appropriate steps outlined in the tool.
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